Privacy policy

Itembabad values the privacy and personal information of our customers. This Privacy Policy explains the types of information we may collect, use, and protect when you visit our website, place an order, or contact us.

Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Contact information, such as your name, email address, phone number, and shipping address.
  • Order information, such as purchased products, order totals, and transaction records.
  • Payment-related information. Payments may be processed by third-party payment providers. We do not claim under this policy to directly store complete payment card details.
  • Website usage information, such as browsing activity, device information, and interactions with our website.

How We Use Your Information

We may use the information we collect to:

  • Process orders, payments, and product deliveries.
  • Provide customer support and respond to inquiries.
  • Handle returns, refunds, and order-related issues.
  • Maintain website functionality and improve the shopping experience.
  • Help prevent fraud, protect transactions, and comply with applicable legal obligations.

Information Sharing

To fulfill orders and provide services, we may share relevant information as necessary with service providers that support our operations, such as payment processors, shipping and delivery providers, and website technology providers. We do not sell personal information as a commodity.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to maintain website functionality, remember certain settings, understand website usage, and improve the user experience. You can manage or restrict cookies through your browser settings, although some website features may be affected.

Information Security

We take reasonable measures to protect customer information and reduce the risk of unauthorized access, use, or disclosure. However, internet transmissions and electronic storage methods cannot be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information. You may also contact us with questions about how your information is processed. Please email us at [email protected].

Policy Updates

We may update this Privacy Policy from time to time to reflect operational changes or applicable requirements. Updates will be posted on this page.