Contact information

We value your feedback and are happy to assist with questions about our products, orders, shipping, and after-sales support. Please use the contact details below to reach us.

Store Information

BRAND: Itembabad

LEGAL COMPANY NAME: Xinhua Hongcheng Kitchen Appliances Co., Ltd.

OWNER / REPRESENTATIVE: Honghai Liu

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Customer Support Phone: +86 15197831530

WEBSITE: https://itembabad.com

BUSINESS ADDRESS: No. 210–211, Simei Street, Tangjialing Community, Shangdu Subdistrict, Xinhua County, Loudi, Hunan Province, China

Customer Support

If you have questions about our pot lids, silicone spatulas, product information, order status, shipping arrangements, or return procedures, you can contact us by email or phone. Please include your order number and a detailed description of your question whenever possible so that we can assist you more effectively.

Our customer support hours are Monday through Friday, 9:00 AM–6:00 PM (UTC+8). Inquiries will be handled during these support hours.